CUSTOMER CARE
It has our highest priority to make sure that we have the best customer service!
We at The Oak Men are all devoted to make you feel important. We will help you and we are always available if you need us.
You can contact us at contact@theoakmen.com and we will respond within 24 hours.
We always want to hear from our customers (especially if you feel we’ve let you down or could do better). Please don’t hesitate to contact us, we will be happy to answer any questions you may have.
You can contact us by dropping us a line at contact@theoakmen.com. Or if you’d like to, you can write to us at:
The Oak Men
Langdalsvej 46
Brabrand, 8220
Denmark
PRIVACY & SAFETY
We’ll always keep your data safe and secure. So you’re clued up, here’s why we need it and how we use it.
The Good Stuff
We will only use your data to up your experience.
Locked Down
We’ll protect your data like it’s our own.
Straight Talking
We’ll always talk your language and have your back – no nonsense, no surprises.
No Spam
You decide what and how you hear from us.
Just the Essentials
Your info won’t just hang about – if we don’t need it, we’ll delete it.
Protecting Your Privacy
The Oak Men, we are 100% committed to protecting the privacy and security of our customers and site visitors. The Oak Men team members are customers themselves, of other internet sites – so we totally appreciate and respect how important privacy is.
Any information passed through to theoakmen.com is private and will not be used in any other way that agreed upon. If a customer wishes for their information to be removed from our database, this should be requested in writing at our registered office (please see below) or to contact@theoakmen.com
The Oak Men
Skolebakken 2
DK-8420 Knebel
Denmark
Please note credit card details are not retained. The only information stored is a customer's transaction history, name, address & e-mail address.
PAYMENT METHODS
- Credit / Debit Cards
V.A.T.
Value Added Tax (VAT) is a sales tax. In the DK it is charged on goods at a rate of 25%. VAT is refunded when the customer lives outside the EU. The refund is done through PayPal after initial payment in the web shop.